Salon Etiquette

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CONSULTATION/CANCELATION POLICY

 Your appointment is joyfully anticipated and artfully prepared! Please provide The Exquisite You with a minimum of 24 hours’ notice when rescheduling  or canceling your appointment(s). If 24 hours’ notice of cancellation is not provided, we will charge your credit card day’s total service(s) value. For this policy, The Exquisite You requires a credit card number to reserve your appointment(s). If you are using Gift Certificates the total service(s) will be retained. If you are using a service series, one of your services will be redeemed for your missed appointment.  

The Patter of little feet

Our concerns are for the safety of your children.  

We understand how challenging it is finding time to spend for yourself. We also understand that your “me time” does not always align with your appointments. However, our policy strictly prohibits unsupervised children in the salon. In the event you must bring a young child into the salon, please provide proper supervision for them in the form of an additional caretaker. Unfortunately the salon cannot provide childcare services. Also, young children in carriers/strollers may not be placed near the service areas or held in the lap.

We kindly request ONLY those receiving services be present in the service areas. Older children, (8+) capable of sitting quietly and unsupervised, may wait in the provided seating area. While this policy helps ensure that all guests enjoy a relaxing salon experience, it was created with your child’s safety in mind.

Our salon is not child-proof. Sharp instruments, hot styling tools, chemicals and a busy, congested area make for a potentially dangerous environment for young children. The Exquisite You staff are dedicated to providing each of our guests with the highest level of services possible.

We greatly appreciate your compliance with our child safety policy.

Pets?

 Sorry, but by Oregon state law, no pets are allowed in a salon Unless they are a service animal. 

What happens if i am late to an appointment?

 We suggest arriving 10-15 minutes early, allowing you time to check in and unwind. The Exquisite You has a set schedule and other guests follow your appointment. If you happen to be late to your appointment, your appointment may be shortened. We will do our absolute best to accommodate you based on what our schedule allows. However, as a courtesy to the next guest, please note that if you arrive late – your treatment will end as previously scheduled. 

Giftcertificates

 Gift certificates are non-refundable, but can be transferred to another person or used for different services performed by the same person or products. No expiration.