We hope that you love everything that you order from The Exquisite You. If you are unhappy with any of the products that you receive you may send them back to us within 30 days for an inhouse or online store credit as long as they are not over 25% used. Note that shipping fees are non-refundable and you will need to ship the package back at your own expense.
TOOLS AND DEVICES ARE NOT ELIGIBLE FOR RETURN OR REFUND.
All returns MUST be approved by us before they are received.
If you receive merchandise that is damaged, does not work or if an error occurs on your order, you must report the damage or error to us within 24 hours. Keep all shipping and packaging materials. Once we receive the defective unit we can then issue you a credit for any confirmed damage or send you a replacement.
2328 Northwest Westover Road, Portland, Oregon 97210, United States
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